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Interlibrary Loan (ILL)

Looking for a book, article, movie, or music and don’t see it in the catalog? Try our Interlibrary Loan service. If you have an Aurora Public Library card in good standing, you can request items from participating libraries across the country. You may request up to five (5) items per library card at a time.

 Complete a form HERE 

- OR -

Call the Interlibrary Loan Office at (630) 264-4121

- OR -

In-person! Stop by any of our locations and request your item today! For hours at our various locations please visit our hours page. 

- OR -

Follow these steps to request an Interlibrary Loan:

  1. Log in to your Library account with your library card and PIN number.

  2. Click on “Search” followed by “Keyword." 

  3. Click on "Select Databases"

  4. Check "WorldCat"

  5. Click on "Set Databases"

  6. Start searching by keyword, title, exact, or phrase, etc.

  7. Find the title you want to ILL, click on "Place Request"

  8. Click "Submit Request"

  9. Click "Continue"

  10. Click "Log out" once you are completed

Interlibrary Loan FAQ

Couldn't find an answer to your question here? You can call the Interlibrary Loan office at (630) 264-4121 or via e-mail.

  • Get started
    • What is ILL?

      Interlibrary Loan (ILL) is how the Aurora Public Library (APL) requests material or lends material to another library. The main purpose of this service is to provide materials to our customers that are not available at any of the Aurora Public Library locations.

    • What do I need to use ILL?

      You’ll need an Aurora Public Library card in good standing to use this service. You can make your request in person at any APL location including the Bookmobile, or by calling 630-264-4121 or completing this form. To search and place the request yourself through our catalog, you’ll need an Aurora Public Library web account and PIN.

    • What if I forgot my PIN?

      If you forget your PIN, please contact the Circulation Desk at (630) 264-4100, during regular library hours. We can reset your PIN.

    • Who do I contact if I have a question or problem with ILL materials?

      You can call the Reference Desk, at 630-264-4101 or via e-mail

  • Requests
    • How many ILLs can I request?

      You can have five (5) interlibrary loans in process at any given time. This includes items requested, in process, and checked out. For example, if you have four (4) items checked out, or previously requested but not received, you will only be able to request one (1) additional item through Interlibrary Loan.

    • What materials can I request through ILL?

      Video games, Blue-Rays, e-books, whole microfilm reels, and items published within the last six (6) months may not be requested.

    • How long does it take to get the item from ILL?

      It typically takes 2-8 weeks to receive ILL items and prepare them for checkout. Out of state items can take longer. We will notify you if we can’t fill your request.

    • How can I see the status of my ILL request?

      You can see the status of your request by logging in to your library account with your library card and PIN.

      • Inactive-request has been submitted but not yet processed by staff
      • Active -request has been ordered and processed by staff
      • Received -request has been received, and is in transit to the pickup location
      • Received -request is ready to pick up
    • Can I request a renewal on my items?

      Please click here to request a renewal or call the interlibrary loan department at 630-264-4121 to get help on requesting an ILL renewal.

  • Loan Periods & Late Charges
    • How long is the checkout period of ILL materials?

      Three weeks for all materials, except DVDs, which check out for one week.

    • What are the overdue fines on ILL materials?

      Overdue Interlibrary Loan (ILL) material fines are the same as those for Aurora Public Library items. The fine on all materials is 25 cents per day/per item except for DVDs, for which the fine is 50 cents per day/per item. The maximum fine for an item is $5.00.

    • What if I lose or damage an item borrowed from another library?

      You are responsible for paying the replacement cost assessed by the lending library. Please contact us if you’ve lost or damaged your ILL.